What it does
Everything the drive does, in one place.
Four screens, each answering a question a service manager asks every day, and each one showing the jobs behind its own numbers.
The dispatch board
What is open, and what is stuck.
Every open job, sorted by how long it has been waiting, so a job that has sat for nine days is obvious without anyone walking the lot. Click any stage and the jobs behind that number open underneath.
- Open jobs by stage, with the longest, shortest and average wait.
- A count of everything sitting longer than a week.
- What open work is waiting on — parts, approval, a call back to the customer.
- Finished jobs over the last six months, so you can see the trend.
Wait time means how long the job has been in the shop. It does not mean how long someone has been working on it — that is not something your records capture, and DispachAI says so rather than implying otherwise.
Open jobs by stage
Technician workload
Open jobs
98
Average days open
4.2
Promise kept
87%
Technician workload
See who is buried and who has room.
The next job should go to the person with room, not the person who happens to walk past. DispachAI shows the whole team side by side, measured against your own shop average, so the imbalance is visible before it becomes a backlog.
- The whole team on one chart, busiest first.
- Your shop average marked on every bar.
- Jobs counted once, so shared work does not double up.
Workload spread
Illustrative. Bars are scaled to the busiest technician so the gap is what you see.
Ask DispachAI
A question, answered in seconds.
Ask in the words you would use with a colleague. No report builder, no filters to configure, no waiting on someone else to pull it for you. The answer comes back with the jobs it counted shown underneath.
- Ask in plain English — no training required.
- Answers come back in seconds, not next week.
- Every answer shows the jobs behind it, so you can check it.
- Ask a follow-up without repeating yourself.
Which technicians finished the most jobs last month?
Six technicians finished work last month. The top three are below.
| Technician | Jobs finished |
|---|---|
| Tech A | 41 |
| Tech B | 36 |
| Tech C | 29 |
Every answer shows the jobs it counted, so you can check it.
Customers
Who comes back, and who quietly stopped.
The work you have already done tells you which customers are loyal and which are drifting. DispachAI reads it and tells you plainly, while there is still time to pick up the phone.
- Who returns, and who is visiting for the first time.
- Customers who had to come back for the same problem.
- Whether you kept the time you promised them.
- Who has gone quiet, and how long it has been.
Where your records do not go back far enough to answer a question honestly, the screen says so rather than showing a number it cannot stand behind.
Returning customers
illustrative
Come back
41%
Return visits
12
Gone quiet
27
Getting started
Upload the report you already run.
No installation project and nothing to re-type. Upload the report your dealership already produces and DispachAI works out what is new. Upload the same file twice and nothing changes, so there is no way to make a mess by trying again.
- Works from the export you already have.
- Uploading the same file twice is harmless.
- You see what changed before it reaches anyone else’s screen.
- Nothing publishes itself — you choose when the numbers move.
Upload your report
The export your dealership already produces.
Review what changed
See what is new before anything moves.
Publish
The screens update. You decide when.
Three steps. Nothing happens until you say so.
Walk through it on your numbers.
We will show you what your reports can answer, and say plainly what they cannot.
Book a demo